Menu

Terms & Conditions

 

Terms & Conditions

Descriptions

Items described as 'Manx' refer to the style of the product and relevance to the Isle of Man, its history and culture, and does not relate to the country of manufacture of the product. All measurements and weights are approximate.

Making A Purchase

Making a purchase could not be easier. Just browse our store and add any items that you wish to buy into the shopping cart. When you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept all major credit and debit cards. Your purchase is made in British Pounds Sterling. If your card is in another currency the conversion will be made by your card issuer.

All orders must be paid for in full before dispatch.

Sensitive information like credit card details is not saved on our systems.

In the unlikely event that we have inadvertently underpriced goods, or we are no longer able to supply a particular product for some reason, we will always contact you for instruction.

If you have made a mistake in your order and cannot correct it in the shopping basket, please contact us and we will happily correct this for you wherever possible.
 

Returns, Exchanges & Cancellations

We are happy to offer exchanges or refunds wherever possible. If you have a problem or wish to return an order then please contact us as soon as possible at sales@ttshirts.com quoting the order number supplied to you.

Orders cancelled prior to dispatch will be refunded in full.

If you cancel an order once it has been dispatched, then you will need to return the item once you receive it. Returned items should be in good condition and will be inspected before a refund or exchange is issued. You will need to pay the delivery cost of returning items and any refunds will be for the value of the order less the initial delivery charges. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty.

 

Delivery

The delivery charge will depend on the goods ordered and your country of delivery. If there is an issue with the amount of delivery charged, then we will contact you prior to dispatch of the order.

We endeavor to dispatch orders within 1-2 working days from receipt of payment being approved.

Delivery to the UK is usually within 3/4 working days (this is dependant on Royal Mail!!!) . International orders are generally received in 21-28 working days.

The time for delivery is given as accurately as possible but it is not guaranteed and is subject to the carrier’s Terms and Conditions of Carriage. Our main carrier is Royal Mail and their international delivery partners, however we may on occasion use a courier service.

At busy times or during periods of poor weather deliveries may be delayed. Please ensure that you order items with sufficient time to reach you. We will make every effort to keep you informed should your order be delayed for reasons beyond our control. We shall be under no liability to you for such delay or failure of products being delivered when originally specified.

International Deliveries

Your contact information is shown on your parcel. Please ensure that you monitor your email/telephone for contact from your local customs authority and/or shipping agent. If you do not claim your parcel and it is returned to us we will refund your order minus the postage charge.

 


Email Updates

Signup for regular updates on the new Official TT Merchandise as it becomes available.